Plumb Crazy to Please Customers
By Barbara Fagan
Is your plumber on your Christmas card list? If you answered “yes” then there’s a good chance your plumber is Chris Vigna
, owner and president of All About the Pipes Plumbing, Inc.
In addition to Christmas cards, Vigna regularly gets Thank You cards from his customers and has even received baby gifts when he and his wife Michelle had their children. So what inspires such goodwill? Courtney Jackson, a customer since 2008, says, “All About the Pipes is extremely professional. It starts from the time you book the job until they are through with the clean up. We had an irrigation pipe burst recently, flooding the front lawn. We called their emergency number at 8:30 that night and received a phone call back within the hour.